JoyAmaze Sdn. Bhd. is committed to protecting all consumers Personal Data kept by us and providing our customers with the highest levels of products and customer service. JoyAmaze® is bound by the Personal Data Protection Act 2010, General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia, and the Communications and Multimedia Act 1998, which set out to protect the consumers in Malaysia.
Consensual Input of Personal Data
In order for customers to shop at the JoyAmaze® online store, customers must submit, with consent, standard and relevant personal data such as a customer’s name, valid and up-to-date and contact detail, credit/debit card detail, Login ID, password for verification purposes and to make sure successful online transaction processes the customer applied for. Each customer is responsible for maintaining the secrecy of his/her Login ID and Password. JoyAmaze® is NOT RESPONSIBLE for any breach of Personal Data if the customer reveals his/her Login ID and Password to anyone.
JoyAmaze® may also collect personal identification information from customers in many ways, including, but not necessarily limited to, visit to our websites, register on the websites, details of JoyAmaze® product a customer like and/or review, sign-up to newsletter, respond to a survey or poll, fill out a form, and in relation with other activities, services, features or resources we create and make available on our websites. Customers may choose to visit our websites anonymously. We only collect personal identification information from a customer if he/she willingly submits such information to us. Customers can always decline to give out personal identification information; unfortunately, it may prevent him/her from engaging in certain websites related activities especially in purchasing a product.
Continuance of visits and/or engagement in JoyAmaze® websites shall amount to the customer’s consent for the processing of its Personal Data by JoyAmaze®.
Collecting Non-personal Identification Data
JoyAmaze® may also gather non-personal identification information about customers automatically whenever they interact within our websites and/or with us. Customer’s non-personal identification information may include the type of browser, the type of electronic devices and technical information, means of connection to our websites, i.e. the operating system and the Internet service providers’ used and other similar information.
IP Addresses and Acceptance of Cookies
JoyAmaze® collects and manages Internet Protocol (IP) address when a customer visits our websites addresses to provide better online transaction, management and for security purposes.
Ownership of Collected Personal Data on JoyAmaze® websites
JoyAmaze® is the sole owner of the data collected on the websites.
The Security of Personal and Non-personal Data
JoyAmaze® implements the latest and appropriate data collection, storage and processing practices and security measures to make sure all data submitted through our websites are protected against unauthorized access, alteration, disclosure or destruction of our customers’ personal and non-personal data, online or offline.
How JoyAmaze® Uses the Collected Data
All collected customers’ personal information and non-personal identification information is used for the following but not limited to the purposes:
The information a customer provides helps us to effectively and efficiently make the process of ordering, payment and other related transaction smooth and respond to his/her customer service requests and support needs.
Personalize a customer’s subsequent visits to our websites. The customer does not have to submit the same information repeatedly as his/her account activity is recorded.
We may use the information that a customer provided when placing an order just to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
We may use the information and feedback a customer provides to improve and enhance our products and services further.
We may use the e-mail address provided by customers to send information and updates connected to their purchase such as but not limited to order confirmation. We also use the e-mail address to respond to their initial e-mailed inquiries, questions, and/or other requests. Our mailing list also is sent via e-mail. If a customer decides to subscribe to the mailing list, he/she receives e-mails that may include JoyAmaze® news, updates, related product or service information, etc. If he/she would like to unsubscribe from receiving future e-mails, we include detailed instructions to unsubscribe at the bottom of each e-mail.
We may e-mail the customers about JoyAmaze® upcoming events, new products information and/or send e-mail exclusive events that we think to be of interest to the customers; based on the previous activities on our websites. The customers can opt-out from receiving the e-mails via their online accounts at JoyAmaze® websites.
Disclosing Customers’ Personal Data to Third Parties
JoyAmaze® DO NOT sell, trade, or rent customers’ personal data to others either individual or company, though we may share non-identifiable collective demographic information.
JoyAmaze® employs support services from other companies such as but not limited to the payment gateway, shipping services, mailing house and websites hosts as well as products and services marketing like e-mail vendor. We must give the relevant personal data to these companies to perform their functions on our behalf.
JoyAmaze® may provide a customer’s personal data to appropriate regulatory bodies or other government authorities upon lawful request or when required to comply with laws without consent from the customer.
Changes, Modification and Updates to JoyAmaze® Privacy Notice
JoyAmaze® has the discretion to make changes, modify or update this Privacy Notice at any time. When we do, we revise the updated date at the bottom of this page. We encourage customers to check this page frequently for any changes to stay informed about how we are helping to protect the personal data we collect. You acknowledge and agree that it is your responsibility to review this Privacy Notice periodically and become aware of modifications.
Your Acceptance of These Terms
By using any of JoyAmaze® websites, you signify your acceptance of this policy. If you do not agree to this policy, please cease from using our websites immediately. Your continued use of the websites following the posting of changes to this policy deems your acceptance of those changes.
If you have any questions about this Privacy Notice, the practices of JoyAmaze® websites, or your dealings with these websites, please e-mail firstname.lastname@example.org
This document was last updated on July 25, 2016