Welcome to JoyAmaze® website ( and/or online store ( These websites(hereafter collectively referred to as the “Sites”) are owned and operated by JoyAmaze Sdn. Bhd. (hereafter collectively referred to as "JoyAmaze® ," "We," "Our" or "Us"). The JoyAmaze® Terms & Conditions are between a User (hereafter referred to as “You” or ”Your”) and JoyAmaze®. By visiting Our Site(s), accessing the information, resources, services, products, and tools We provided, You constitute Your understanding and acceptance and adhere to the following terms and conditions as stated in this policy along with any rules, policies and procedures that We may institutefrom time-to-time (hereafter referred to as 'TERMS').

If you make a purchase of via JoyAmaze® online store located at, create an account, post a review, participate in any sweepstakes, contest and promotions run, download software or digital content (including applications developed by JoyAmaze® or third parties). By placing an order through the JoyAmaze® Online Store, You are automatically agreed to be bound by and accept the TERMS in effect of the time when the order is placed. All sales are conditioned upon your agreement to the TERMS, expressively. IF YOU REFUSE TO BE BOUND BY ALL OF THE TERMS, DO NOT USE THE WEB SITE(S).

The Site(s) are STRICTLY PROHIBITED for anyone under the age of 13 (thirteen). If You are between the ages 13 (thirteen) and 17 (seventeen), You are STRICTLY PROHIBITED from Using the Site(s) UNLESS the under the supervision of a parent or legal guardian who agrees to be bound by the TERMS.

We reserve the exclusive right to change the TERMS from time-to-time without transmitting any notice to You. You acknowledge and agree that it is Your responsibility to review these TERMS periodically to familiarize Yourself with any additions, revisions, or modifications that We may have made to these TERMS. Your continued use of this site after such additions, revisions, or modifications will constitute Your acknowledgment and agreement of the modified terms and conditions. IF YOU DISAGREE WITH THE ADDITIONS, REVISIONS, OR MODIFICATIONS THAT WE MAY HAVE MADE TO THESE TERMS, YOU MUST CEASE USING THE SITE(S) IMMEDIATELY.

If You are accessing the Site(s) on behalf of any individual or organization, You warrant and represent that You have the authority to bind the person or organization to these TERMS. Therefore, the individual and organization automatically agree to indemnify You and JoyAmaze® for violation of these TERMS.

Should there be any conflict or inconsistency between theseTERMS and any other terms that appear on the Site(s), the JoyAmaze® Terms & Conditions will govern.


Your Account at JoyAmaze®

You MUST be 18 years and above if You want to purchase any JoyAmaze®  beverages online or participate in any online store activities. You do not need to create an online account via Our online store to purchase Our product. You can make a purchase with a guest checkout. But, if You want to create an account, prior or during the checkout process, the information You provided must be accurate, current and complete. The confidentiality of the account password and restrictive access to the account is under Your responsibility. You also agree to bear the responsibility for all purchases and activities that happen under Your account. Should You become aware of a breach of security of Your account, You must promptly notify us at


Online Promotion

From time-to-time, JoyAmaze® may hold sweepstakes, contest and other promotions on the Site(s). The sweepstakes, contest and promotions may be governed by a separate set of rules that describe the sweepstakes, contest and promotions and may have certain restriction and/or eligibility requirements. Before entering the sweepstakes, contest and/or promotions, it is Your responsibility to read those separate rules carefully whether or not Your participation, registration or entry will be counted as valid or invalid. And to determine You have met the sponsor’s requirement in connection with the applicable sweepstakes, contest and promotions.


Privacy of User

Please refer JoyAmaze®  Privacy Policy carefully. The policy is located on both the main Website and the online storeand governs on how JoyAmaze® collects, uses and discloses User(s) personal information.


No Medical Advice

All JoyAmaze® products are considered as beverages, NOT health supplements. The information we provided in all Our web sites, or provided at Your request is for general information purposes only. We DO NOT give information and DO NOT sell products to diagnose, treating, curing or preventing any illness or disease. You must consult Your personal physician or health care specialist should You have any question or worries regarding Your health.


Order: Process and Acceptance

JoyAmaze®  reserves the right to accept or reject any order placed via its online store in Our sole discretion. Before accepting any order, we may require any additional information if You initially fail to provide all necessary information needed for us to complete Your order. Authorization of payment will only be done if You provided all the essential information and we accepted the placement of order. The order will then be placed in line for shipment.

We reserve the right to suspend or terminate Your account and/or even block portion or Your full access to the websites if You fail to comply with these TERMS or any other terms and/or policies or for any other reason we deem as valid.


Product Availability and Pricing

Prices of products, related cost of shipment and tax are shown in RM (Malaysia Ringgit). All items are subject to availability but JoyAmaze®  have the right to restrict the quantity on any order, to reject whole or a part of order, and to discontinue any product or product line without notice, even if You have placed Your order. JoyAmaze® also reserves the rights to change prices of products without notice, and You agree that taxes rates may be changed from the amount shown on the payment transaction screens.


Payment and Billing Options

Payment must be received by us before we process any order. To make a payment for an order placed through JoyAmaze® online store, You have the option to pay with PayPal; Visa and MasterCard credit card; or Visa and MasterCard debit card or via Online Banking. A submission of order means You are authorized to use the designated, PayPal account, banking account, credit or debit card and give authorization to us to charge Your order which includes taxes, shipping and handling to that card. If the transaction system cannot verify the card and if the card is invalid or is otherwise not acceptable, Your order will be cancelled automatically.


Exchange or Refund Policy

Please refer the 14-day Return, Exchange or Refund Policy on JoyAmaze® online shop.


Shipping and Handling Policy

Please refer the Shipping and Handling Policy on JoyAmaze® online store.


Grant of Personal License and Restriction of Use

JoyAmaze® grants You a non-exclusive, restricted personal license to access and use the Site(s) on the condition that You complied with all the terms and policies stated in the Site(s). You are not allowed to transfer or share Your right to access or use of the Site(s). 

You are given a restricted, non-exclusive right to create TEXT hyperlinks to the Site(s) for non-commercial purposes only. However, the links must never position JoyAmaze®  in a negative, false, misleading, derogatory or otherwise defamatory manner and provided further that the site where the link is created or posted does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is harassing, offensive or otherwise objectionable.  This limited right may be revoked at any time. 

Without Our written consent:

i. You are NOT ALLOWED to use JoyAmaze® logo or other proprietary graphics to link to Your site or other Web site;

ii. Create a frame or create a browser or border around any JoyAmaze® trademark, logo or other proprietary information which included without limitation the images found at the Site(s), the content of any text or the layout/design of any page or form contained on a page on the Site(s). 


Responsible Use, Conduct and Restriction

By visiting Our Site(s) and accessing the online Resources which may include without limitation; information, Resources, services, products, and tools We provide for You, either directly or indirectly (hereafter referred to as 'Resources'), You agree to use these Resources only for the purposes intended that is permitted by:

(i) The terms listed in the JoyAmaze® Terms & Conditions

(ii) Applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, You understand and agree that:

a. In order to participate in certain transaction in Our Site(s) and/or to access Our Resources, You may be required to provide certain information about Yourself (such as identification, contact details, etc.) as part of the User account registration process, or as part of Your ability to use the Resources. You agree that any information You provide will always be accurate, truthful, correct, and up-to-date.

b. You can only create one account. The confidentiality of login information for the account You use to access Our Resources is under Your responsibility to maintain. Accordingly, all activities whether it is permissible or impermissible that occur under Your account are under Your responsibility. Therefore, You are responsible for safeguarding the confidentiality of Your password and for keeping restricted access to internet-connected device(s) that You use to access Our Site(s). Should You access Our Site(s) Using public computer(s) or computer(s) and/ or device(s) that is/are accessed by multiple individuals, it is Your responsibility to exercise all precaution to ensure Your confidential information related to the access of Our Resources is protected.

c. You must promptly alert JoyAmaze® if You come across or otherwise suspect any breach of security relating to the Site(s).

d. Accessing or attempting to access any or all of Our Resources through any automated, unethical or unconventional means are strictly prohibited. You are only allowed to access Our Resources through the means provided by JoyAmaze®.

e. Engaging in any activity that disrupts or interferes with Our Resources is strictly prohibited. This may include, but without limitations the servers and/or networks to which Our Resources are located or connected.

f. Even though Our Resources may or may not be labeled with TM or ® symbols, any attempt to copy, duplicate, reproduce, sell, trade, or resell Our Resources is strictly prohibited.

g. Should You conduct any unauthorized activities, it is Your sole responsibility for any consequences, losses, or damages that We may, directly or indirectly incur due to the activities, as explained above, and which may incur criminal or civil liability.

h. We provide various open communication tools on Our Site(s) or linked to the Site(s), such as blog comments, blog posts, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that while generally We do pre-screen or monitor the content posted by Users (hereafter referred to as “User Content”) of these various communication tools, however if You choose to use these tools to submit any type of content to Our web site, then it is Your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, You agree that You will not upload, post, share, or otherwise distribute any User Content that is:

i. Illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary rights of any party;

iii. Contains any type of unauthorized or unsolicited advertising;

iv. Impersonates any person or entity, including any JoyAmaze® employees or representatives.


We have the right at Our sole discretion to remove any User Content that, We feel in Our judgment does not comply with these TERMS, along with any content that We feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any third party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If You post content that We choose to remove, You hereby consent to such removal, and consent to waive any claim against Us.


i. We do not assume any liability for any User Content posted by You or any other third party users of Our Site(s). However, any content posted by You using any open communication tools on Our Site(s), provided that it does not violate or infringe on any third party copyrights or trademarks, becomes the property of JoyAmaze®, and as such, gives Us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as We see fit. This only refers and applies to User Content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary to use Our Resources.


j. JoyAmaze®  and its Users may provide third-party links in Our Site(s) or social pages run by JoyAmaze®  as a convenience to You, but the inclusion of the link does not imply affiliation, endorsement or adoption by JoyAmaze® of any site or any information contained therein.  The third-party web site(s) are not under the control of JoyAmaze®, therefore when You visit those web site(s) via the links or embedded content, You should understand that Our terms and policies no longer govern and that the terms and policies of those third-party web site(s) will now apply. JoyAmaze® is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such web site(s).  You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which You navigate from Our Site(s).


k. You agree to indemnify and hold harmless JoyAmaze® and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these TERMS or the failure to fulfill any obligations relating to Your account incurred by You or any other person using Your account. We reserve the right to take over the exclusive defense of any claim for which We are entitled to indemnification under these TERMS. In such event, You shall provide Us with such cooperation as is reasonably requested by Us.



Limitation of Warranties

Technical inaccuracies or typographical errors may be present in the information featured on Our Site(s). The products, information, materials and services We provided on the Site(s) are on an “AS IS” basis that is without separate or additional conditions, warranties or terms. You may return or exchange JoyAmaze® products according to the policies stated in JoyAmaze® Terms of Sale and Services. Likewise, JoyAmaze® disclaims all other warranties, express or implied, including but without limitation, warranties of merchantability, fitness for a particular purpose, title and non-infringement as to the Site(s) and the information, content and materials contained therein, to the maximum extent permitted by applicable law.


For online products display, JoyAmaze® make all effort to ensure the accuracy of each product attribute such as but not limited to color and packaging designs. The color that a User sees, however, depends on the internet-connected device(s) the User uses. Therefore We cannot guarantee the device(s) will display the color accurately.


Some of the information contained in and/or through Our Site(s) is related to herbs, health and wellness. They are just for general information purposes only. You should never use any or all of the information as a substitute for the advice provided by Your personal physician or professional healthcare provider. You should never use the information in and/or through the Site(s) including, but not limited to, any or all information that may be provided on and/or through the Site(s) by healthcare professionals or nutritionists employed by or contracting with JoyAmaze® for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding functional aspects of the beverages have not been evaluated by the Ministry of Health Malaysia and are not intended to diagnose, treat, cure, or prevent any disease. You should carefully read all online products information and description and/ or products packaging prior to use and seek advice from a personal physician or professional healthcare provider if You have any doubt.


Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, You expressly understand and agree that any claim against Us shall be limited to the amount You paid, if any, for the use of products and/or services.

JoyAmaze®  will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by You as a result of using Our Resources, or as a consequence of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

You understand and agree that no information or advice, whether expressed, implied, oral or written, obtained by You from JoyAmaze®  or through any Resources We provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in these TERMS.



All content and materials available on JoyAmaze® are the intellectual property of JoyAmaze Sdn. Bhd., unless otherwise stated. They are including but not limited to text, graphics, Web site name, code, images and logos, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless explicitly given written authorization by JoyAmaze®.


Termination of Use

As a User, You are free to suspend or terminate Your own account.  You are personally liable for any orders placed or charges incurred through Your account before suspension or termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice. Likewise, You agree that We may, at Our sole discretion, suspend or terminate Your access to all or part of Our Web Site(s) and Resources with or without notice and for any reason, including, without limitation, breach of any or all terms and policies that govern the Site(s). Any suspected illegal, fraudulent or abusive activity may be grounds for terminating Your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, Your right to use the Resources We provide will immediately cease, and We reserve the right to remove or delete any information that You may have on file with Us, including any account or login information.


Governing Law and Jurisdiction

Our Site(s); and are controlled by JoyAmaze Sdn. Bhd. They can be accessed by Users from Malaysia. By accessing Our Website(s), You agree to obey the statutes and laws of Malaysia disregard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of these Site(s) and the purchase of any products or services through this Site;

Furthermore, any action to enforce these TERMS and/or the Site(s) shall be brought in the federal or state courts of Malaysia. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or forum non conveniens to such courts.





Contact Information

If you have any enquiries and/or comments about JoyAmaze® Terms of Use as stated above, you can e-mail us:



This document was last updated on November 30, 2016